One of the many issues people frequently have with their PCs is freezing and display switching off. However having both the computer freezing and then shutting off after a few seconds are two things that may be caused by a multitude of system issues.
The keyboard, microphone, and microphone all might turn on and off simultaneously, and occasionally the mouse won’t work either. Even when the computer displays appear on the display, the computer may seem to continue functioning normally.
The following factors may contribute to the computer freezing and subsequently shutting down:
Malware on the computer: Computer viruses are known to be the source of a variety of issues with computers, and malware may be to blame if your computer freezes and turns off the display at the same time.
Wallpaper Engines: These programs alter the computer’s wallpaper, and occasionally individuals create animations that are excessively lively and fast-moving, which might make the computer slow and freeze if it cannot manage the graphics of the wallpaper you are using.
System Bugs: This problem could potentially be caused by a recent Windows bug, especially if you initially updated your operating system. In that case, you should roll back to an earlier version of Windows or wait for the next update patch.
Corrupted Windows Process: In some cases, when a crucial Windows component is corrupted or infected, it may cause problems for the user and lead to the freezing of the Windows screen.
Please try and use the methods listed until you discover the one that works for you because there may be several different causes of this problem.
Fix PC Freezes and Shuts Off Display
Below are some fixes for the following computer display issue that users are currently experiencing.
Method 1: Utilize System File Checker and DISM Cleanup
DISM Cleanup and the command-line tool Windows System file checker can be used to verify the stability of all significant system files. Additionally, it checks to determine whether any system files are missing or corrupted by comparing them to their original versions.
1 Click the Windows Button from the keyboard and search for CMD or Command Prompt.
2 Right click the Command Prompt application and select Run as administrator.
3 The User Account Control confirmation message will pop-up, click Yes to proceed.
4 Once the Command Prompt opens, type sfc /scannow and hit enter. Please be patient for a few minutes as the scan will start and could take some time.
5 After the scanning process it will report that it have successfully found corrupt files and have repaired them.
6 Next is to use the DISM Cleanup to patch faulty files in the computer system. Type dism /online /cleanup-image /scanhealth onto the command line and hit enter. Wait for a few minutes while it is scanning.
7 After the scan is complete, it will report that the operation is successful and that all corrupted components will be fixed.
8 Lastly, in order to fix serious windows errors, we will use the restore health command. Type dism /online /cleanup-image /restorehealth and hit enter once again to start the scanning process.
9 Once the scan is complete, it will report that the operation was successful and corrupted files and entries are resolved.
Now that all corrupted system files and processes are repaired, see to it if the issue still persists. If the computer still freezes and shuts off display, then follow the step below.
Step 2: Scan for Malware
Most of the time, black screens and freezing displays are caused by malware. When it comes to removing malware-related problems on the computer, it is best to utilize the anti malware software provided by Malwarebytes.
We have determined that it can remove most types of malicious threats when we conducted malware tests.
Malwarebytes also offers a free 14-day trial when you download it for the first time, so you might want to use the remaining time of the trial to test out the premium features.
1 Click the button above to download the latest version of Malwarebytes Anti-malware.
2 Open the installation file after the download and follow the procedure shown.
3 After following the software setup instructions, wait for the application to finish installing.
4 Once the application is installed, you may now run your first computer scan and wait for it to finish.
5 All discovered malware on the computer will be displayed on the screen, and you can eliminate them by pressing the “quarantine” button.
Any potential malware that may have been hiding on your system has now been eliminated, and the modifications it made to the system have been undone.
Alternative: Kaspersky Antivirus
If you visit numerous forums and websites, you will see most users agree that Kaspersky is one of the best antivirus tool available.
There is a chance that malware may still be present in the computer system specially if you have already encountered drive-by download malware.
Since each antivirus application has its own threat database, Kaspersky’s detection technology may be able to find viruses that the prior program missed.
To ensure sure the malware is completely removed from the system, we advise running a scan just in case. If you are downloading the application for the first time, you will also receive a 31-day premium trial.
1 Download the Kaspersky Security Cloud by clicking the button above.
2 Once the setup has finished downloaded, open the file and start the installation.
3 Wait until the wizard finds the latest version of the application or click Skip to install the current version stored.
4 Review the License Agreement. If you agree to its terms, click Continue.
5 Follow the installation instructions as shown then finally click install. (You may choose to uncheck the options shown if you do not want those features.)
6 Wait for the application to finish installing, then after the process is complete, click done.
7 Apply the recommended settings then start the application by clicking apply. Feel free to untick the options you do not desire.
8 You will be prompt to create an account and once you are finished, you will be redirected to the main screen. Select the Scan tab then click the run full scan and wait for it to complete. (Before scanning, we recommend you update the database to ensure any new malware variants are detected.)
9 After the scan has finished, the detected threats will be deleted from the computer.
If the following issue still persists, then you may also update your graphics card and update/reroll your Windows version to a version it was still functioning properly.
Final Thoughts
We hope that this guide has assisted you in resolving your computer’s freezing and black screen display issue. Please forward this article to anyone who is having a similar issue so that it can be fixed. Feel free to contact us if you have any additional questions; we’ll be pleased to assist.
